Returns & Exchanges
At Buttercloth, we want you to be completely satisfied with your Heavenly Soft apparel. If you are not 100% happy with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label and download the packing slip to include inside your package.
Package Your Items
Place the unwashed and unworn items with original tags attached into the original shipping bag or a similar protective mailer.
Ship and Track
Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing